ShareRoo Privacy Policy
Effective Date: January 1st, 2025
introduction
ShareRoo respects your privacy and is committed to safeguarding personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
information collection
We collect personal information directly from users when they:
- Register an account
- Make a purchase
- Subscribe to newsletters
- Participate in surveys or promotions
The types of information collected may include name, email, postal address, payment information, and other details necessary for transactions or customer support.
user of information
Your information helps us:
- Process orders and manage your account
- Improve customer service and personalize the shopping experience
- Communicate updates, promotions, or other relevant information
- Comply with legal obligations
disclosure of information
We do not sell or share personal information with third parties, except where:
- Necessary for service providers assisting with operations (e.g., payment processors, delivery services)
- Required by law or legal process
- Explicitly authorized by the user
All third-party service providers are bound by confidentiality obligations.
data security
We implement strict security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please understand that no online data transmission is entirely secure.
access and correction of information
You may request access to or correction of your personal information at any time by contacting our support team at info@shareroo.com.au. We will respond promptly, subject to verification and in accordance with APPs.
deletion of information
You have the right to request that we delete your data, or stop processing it or collecting it, in some circumstances, such as, for example, in relation to receiving marketing communications or your ShareRoo account. Please refer to the following information on how to proceed with submitting a request to delete your personal data.
Personal Account:
Deletion of your personal account can be requested by contacting Customer Support. We will process your withdrawal of consent within a reasonable time, once we have received it. Once the processing is complete, we will no longer collect, use and/or disclose your Personal Data, except to the extent we retain your Personal Data for fraud, product recall, compliance, regulatory or other legal purposes.
Please note that you can only delete your account when there are no current or future rentals and/or open invoices. Please wait for these rental events or cancel them if necessary. After that you can delete your account with a request via the contact form.
If you wish to submit other requests in relation to the deletion of your personal data, please contact our Customer Support.
Marketing Communications:
You can always unsubscribe from our Newsletter and Marketing communications by selecting the Unsubscribe link, located in the footer of all ShareRoo communications.
cross-border data transfers
ShareRoo operates globally. In some cases, your information may be transferred to locations outside Australia. We ensure that any overseas recipients are compliant with the Australian Privacy Act.
children's privacy
Our website is not intended for children under 16, and we do not knowingly collect information from minors.
updates to this policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage users to review this policy periodically.
contact us
For questions or concerns regarding this Privacy Policy, please contact us at info@shareroo.com.au